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Shani Laplume

Scottsdale, Arizona Travel Agent

My Life in Travel

Growing up in Winnipeg, Canada, I always looked forward to Folklorama, an annual summer festival celebrating cultures from around the world. Perhaps that’s why traveling and exploring other lands captured my attention from a young age.

My first job was as a flight attendant, where I learned which airports were the best for connections, how to make the most of a layover and how to fly most comfortably. Shifting focus, I worked at luxury hotels in Winnipeg and then in Scottsdale, Arizona. I became a National Certified Concierge and joined the National Concierge Association (NCA). As an NCA member, I am in contact with concierges all over the world. Just as I share recommendations on my current hometown, Scottsdale, with my network, I can reach out for recommendations for my clients, wherever they are headed. 

During a ten year hiatus as a stay-at-home mom, I was the go-to person for my friends about their travels, so when I was ready to go back to work, I took a Travel Leaders training course and became a certified travel agent and joined Protravel International — the countries top luxury travel agency — as a luxury travel agent, offering concierge-level services. 

I have traveled extensively around Canada, Western & Eastern Europe, the United States, Mexico, Thailand, Philippines, as well as Hawaii and Arizona. My interests include adventure, culinary and cultural travel, honeymoons, river and ocean cruising, and I consider myself a curator of individual, family and group travel.

I like to offer my clients special culinary and cultural experiences. In Thailand, for example, I can arrange cooking classes and suggest restaurants such as my favorite Koh Samui food shack, where you pick out your seafood from a pond, and they prepare it on the spot.    

To dig deeper into Thai culture, I suggest visiting Chiang Rai and Chiang Mai, and trekking to the Hill Tribes. One of the most unusual is the Karen People. Guides will take you to their villages where you can buy jewelry and see a very different vision of beauty. The women there keep adding brass rings around their necks to extend them beyond anything you can imagine. 

I believe part of my job is to educate you about what you will be encountering—both the good and the bad. Morocco is beautiful, but on my first trip there, I was unprepared for the experience of going into a market and found it overwhelming. Everyone was shoving things in my face and demanding I look at their wares. It felt unfriendly. And then the microphones would startle me when they blared the call to prayer. The noise and the people grabbing at my attention in a foreign language were overwhelming. If you are prepared, then you can enjoy it. 

Traveling opens your eyes to the world. What I love most about being a travel agent is that I am selling something I believe in and helping people do something that enhances, and potentially, changes their lives. What are your travel dreams?

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Reviews

3 of 4 people found this review helpful

Fantastic family vacation!

Reviewed By Jen - Hancock, Michigan | Traveled to San Diego ~ California ~ USA
Shani is so friendly, helpful and professional! She’s already planning another trip for me!
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful

France and Italy are amazing!

Reviewed By Jen Lewis - Phoenix, AZ | Traveled to Europe
In planning a very special trip, we used a travel agent for the first time, and Shani was outstanding. She helped plan, organize, schedule and book an amazing 3 week trip through France and Italy, land and a river cruise. For us having never been to either country, we relied on Shani to guide us with the best hotels, transfers, tours and tickets. She did an amazing job which made our trip even more special! Can't wait to book the next trip with her help.
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful

Grand Canyon or bust!

Reviewed By Deanna - San Francisco | Traveled to Grand Canyon ~ Arizona ~ USA
Shani was great! I found her on the internet so had no personal connection to her or her office. From day one she treated me like a long time customer. Very thorough, responsive and very nice to boot. I highly recommend working with Shani!
I would recommend this agent to my family and friends
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our Honeymoon, times TWO!

Reviewed By Mr. & Mrs. Pappas - Scottsdale, AZ | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Shani did not miss one touch...we walked into our BEAUTIFUL hotel room, she worked with local hotel staff to assure that we had surprises in our room, great accommodations...we even found a beautiful photo from our wedding on the nightstand!
I would recommend this agent to my family and friends
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Annual Mother Daughter Trip

Reviewed By Texas Concierge - Houston, TX | Traveled to Arizona ~ USA
Shani did an excellent job from beginning to end. She took into consideration out interests.
I would recommend this agent to my family and friends
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She finds the deals and goes the extra mile!

Reviewed By Kami - Maple Valley, WA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Shani Laplume coordinated travel for many households seamlessly. In the months leading up to the big event, she was incredible about keeping us on track and for awhile, each email from her greeted us with a LOWER PRICE on our final ticket cost. Her eagle eyes saved us *so much* money to put toward fun excursions on our cruise. More than that, she blessed us with a surprise cruise credit and outfitted our document folder with certificates to use towards upgraded dining options. The extra touch of laminating our bag tags was noted by all and indicative of the extra mile Shani at Protravel will go for her clients. I can't wait until we head somewhere new so Shani can help make it an awesome experience.
I would recommend this agent to my family and friends
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Amazing Trip to relax at Luxury Hotel!

Reviewed By Holly Dowling - Scottsdale, AZ | Traveled to Los Cabos ~ Baja California Sur ~ Mexico
Amazing!! She takes care of every detail and we arrive as VIP's!!
I would recommend this agent to my family and friends
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Summer Memories...Fun, Adventure & Education

Reviewed By Marlee Mauvis - Phoenix, AZ | Traveled to California ~ USA
I contacted Shani with some specific requirements; busy family, only 4 days, traveling by car, child with special needs, so whatever we do needs to be accessible and full of adventure. She sent us an itinerary from the moment we drove out of the driveway. This kept us all accountable, and the kiddos busy and excited for every moment.

We traveled to Disney for 2-days to visit the new Star Wars exhibit with a stop at Joshua Tree National Park for some education and a sunset tour. It was amazing! The scenery was beautiful, even the kiddos were taking pictures we'll look back on with a big smile.

Shani sent an itinerary that included hotel and event confirmation #'s, addresses, a contact at each location. Not to mention, she made herself available for anything we needed while traveling.

Thank you Shani for turning wonderful moments into forever memories. Excited about our next adventure with you!!!
I would recommend this agent to my family and friends
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Dealing with cancellations and strikes

Reviewed By Mary - Phoenix | Traveled to Greece ~ Europe
Finest travel agent ever
I would recommend this agent to my family and friends
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Family Cruise vacation

Reviewed By Mark - Scottsdale | Traveled to Caribbean
Shani was wonderful. She organized our cruise with six staterooms for our family cruise. She will be part of all our future vacation plans.
I would recommend this agent to my family and friends
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Hawai’i Vacation

Reviewed By RSalz - Louisville, Colorado | Traveled to Hawaii ~ USA
Engaging, informative, attention to details, follow up
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

Amazing trip from start to finish!

Reviewed By Stephanie - Phoenix, AZ | Traveled to Thailand ~ East and Southeast Asia
Shani was great from start to finish! She took the time to get to know our wants and needs and kept those in mind throughout every step of the process. The hotels and activities she booked for us were exactly what we wanted and had personal touches along the way making it feel extra special!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Looking for the ideal location to stay

Reviewed By Heather - Mount Pleasant | Traveled to Arizona ~ USA
Fast, efficient and found what we were looking for
I would recommend this agent to my family and friends
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