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Kirsten Hanna

Austin, Texas Travel Agent

Luxury Travel Agent

It is important to me to provide top-of-the-line service to my clients. Creating an incredible travel itinerary that is seamless to the client, yet planned to the very last detail behind the scenes, is such a rewarding part of the job. I want my clients to feel like VIP’s that they are!

My favorite corners of the world include the Maasai Mara of Kenya, Austria, Mexico, Hawaii, the California wine country, the rivers of Europe, and anywhere that has a great golf course.

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Client Testimonials

Family Vacation in Key West

I hired Kirsten to help me pull together a personal vacation in Key West. When someone uses the term..went above and beyond..they might as well call it "The Kirsten Hanna". This woman treated our small vacation like it was a world tour for a family of 100. Our flights were hard to beat in pricing but our hotel, she knocked out of the park. She researched the best hotels. She was able to secure us the top floor room with full ocean views at the cost of a partial view room. Once we arrived, they provided us with upgrade and credits solely due to the relationship with Kirsten's company. She also secured us steeply discounted scooter rentals, free drinks and breakfast. During our holiday, Kirsten checked in to make sure everything was adequate and then contacted me after arriving home to follow up and learn more about Key West so she can pass the experience along to other clients. She was a true professional. Who ever thinks Travel Agents aren't necessary, has never worked with Kirsten.

Provided by Sandra B. (Austin, Texas)

Excellent VIP Service

Last summer Kirsten assisted us with booking our flights to South Korea. Before our travel date she sent us reminders about having our travel documents up to date and made sure we were ready to go. When we got to Seoul our luggage did not arrive with us. We followed procedure at the airport with a little bit of difficulty because of the language barrier and we were feeling unsure about if we were ever going to find our bags so we contacted Kirsten and she was on It. I truly believe she made it her mission to get our bags to us. She was in constant contact with the airline and with us for two days straight until we finally got our bags. When we arrived back home close to 20 days later, she contacted me to remind us and to help out with our reimbursement process for the personal items bought during the two days we did not have our suitcases. She was very professional and extremely helpful during this process. We definitely appreciate her!

Provided by Diana T. (Austin, TX)

Reviews

Top-shelf, first class travel experience!!!

Reviewed By gouldjb - Dallas, TX | Traveled to Ireland ~ Europe
Kirsten is amazing!! She simplifies the complex and gives peace of mind for those too busy / slammed to plan a top-shelf vacation. What's more is that Kirsten is sincerely client-first. She clearly loves what she does (beyond the money). This approach made my wife and I feel fully "taken care of", even when this crazy pandemic hit. She assisted in getting us a FULL refund of an extravagant trip, when the airlines were more than reticent to oblige! Thanks for everything Kirsten! When the world opens back up for business, look forward to using your services for our next family adventure!
I would recommend this agent to my family and friends
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Super Agent!

Reviewed By BPTinEC - Eau Claire, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
In a word.....OUTSTANDING! Kirsten is very knowledgeable, high energy and full of thoughtful ideas and locations for you to consider. Her communication skills were what was most impressive - she updated us timely as changes occurred and prompted us ahead of all key dates and deadlines, etc. She handled ALL the details for our family and we could not have been more thankful or grateful for her care and concern of our needs.
I would recommend this agent to my family and friends
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Kirsten top notch professional

Reviewed By TT - Eau Claire, WI | Traveled to Dominican Republic ~ Caribbean
From the beginning to the end, Kirsten has been fantastic to work with. She investigated numerous properties, islands, resorts, etc to find a perfect fit, even after we had thought we knew where we were going. She came up with other ideas and locations based on pricing , needs and the resort being flexible with accommodating specific needs from us. During this incredibly difficult time with Covid -19, she was VERY attentive, patient and accommodating to ensure in the end our family was safe. She called Delta numerous times, reported to us her findings, all to ensure to make it the best decision for us. She had numerous touching points with us prior to our trip as well, validating and making all the arrangements necessary from the minute we landed in DR, to the car waiting for us at airport to take us to hotel, to adjoining rooms, adventure options once at hotel, to the accommodations back to airport. All was very organized and we always felt in great hands.
I would recommend this agent to my family and friends
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Extraordinary Service!

Reviewed By K Ohlson - Austin, TX | Traveled to Switzerland ~ Europe
Kirsten was on top of all the details of our trip, making the experience easy and wonderful. She also brought to our attention lots of unique and special activities that we could not have found ourselves as easy. I usually plan all the trips myself but after finding Kirsten and all the special services she offers, getting our transfers from each location and thinking thru all the time we would need for each area we visited based on the type of active people my husband and I are. She curated a wonderful trip for us from beginning to end with so much attention to the little things.

We will be using her again for our next trip! Thanks Kirsten for all your help!!!
I would recommend this agent to my family and friends
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European Wedding Anniversary

Reviewed By EO - Austin Texas | Traveled to Switzerland ~ Europe
Kirsten was a delight to work with. She was very helpful with suggestions and gave us options within our stated budget. Kirsten exposed us to properties and activities that we were not aware of and planned all the little details around logistics of moving from one location to the next. We found the pricing for all the options to be in line with anything we could get for ourselves without the hassle of having to deal with all the overseas vendors and the different time zones and language barriers. I will never plan a trip like this on my own ever again! Excellent!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Most amazing experience!

Reviewed By Paula - Dallas, TX | Traveled to Bahamas ~ Caribbean
Kirsten listened to what I needed, gave me options that aligned with my wishes and delivered on a trip that was better than we could have imagined!! Kirsten w paid attention to the details, gave me value for my money and did all the little things that made our trip so very special and helped us made memories for a lifetime!!
I would recommend this agent to my family and friends
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