Home > California > Joanna Mireles > Personal, Proactive Service

Joanna Mireles

Beverly Hills, California Travel Agent

Personal, Proactive Service

One of the most important things I provide is the peace of mind that comes with having someone you can rely on to help you out who actually cares about your well-being. I know how miserable it can be to have a middle seat on a flight or to get to a hotel and have to wait for your room, so I go the extra mile to double check seat assignments and ensure you are comfortable when you arrive at your destination.

Many of my clients have been with me 15 years and more, and I get to know them very well. The longer someone travels with me, the more they appreciate what I do, and what I can do for them. For example, as soon as a storm comes up that might affect your flight, I am tracking it. If necessary, I have the airline on the phone and am re-booking you before you even know you are facing a canceled flight or a significant delay. 

In addition to being detail-oriented and diligent, I am incredibly tenacious. If you have a problem, I won’t stop working on it for you until it is solved, even if it isn’t “my job.” For example, a client who was a platinum traveler with United Airlines had to undergo cancer treatments and couldn’t travel for six months, so her elite status was going to expire. I called my contact at United and got her status extended for over a year.

I’ve always been drawn to a career in travel and during my 20 years in the industry, I have worn every hat on the rack. After high school, I earned an Associate of Science degree in World Travel Management and a BA in Communications before joining TWA. Working at an airline provided me with a lot of insight into the travel industry that has served me well.

From there, I moved to Carlson Wagonlit Travel, then to Corporate Traveler where I learned the ins and outs of corporate travel management. Corporate travel planning is my passion. I love the fast pace, the day-to-day dealings with my clients, and the consistency of knowing my travelers and their different wants and preferences. Being on the road can be very exhausting, and it is very satisfying to be able to help make their lives better in very tangible ways.

With over 17 years of experience, I moved to Protravel International because of all that they offer - both directly to my clients and their behind-the-scenes support. Protravel is one of the biggest and most influential agencies, and they have a lot of pull with hotels, airlines and other suppliers. 

My clients love the value-added benefits that Protravel and its affiliation with Virtuoso provide such as free hotel upgrades when available and major cost savings on international air and access to waivers and preferred seating at no additional charge.

Protravel’s powerful back-office support makes my job much less stressful by automating time-consuming tasks such as invoicing and flight and fare tracking. That frees up my time so I can focus on what I love, providing you with personalized, hands-on customer service.

Share my profile:

Reviews

4 of 7 people found this review helpful

Best Travel Agent Ever

Reviewed By Darci - San Diego | Traveled to Europe
We have worked with Joanna for many years and she is the so attentive and helpful to our employees who travel globally. She is very knowledgeable about the travel industry and our own business guidelines. She makes our travel program very easy to manage!
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
4 of 7 people found this review helpful

BEST TRAVEL AGENT!

Reviewed By JayDee - Los Angeles, California | Traveled to Germany ~ Europe
Joanna ALWAYS gives 100% - booking after booking, no matter the challenge--and always with an upbeat and positive attitude!
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
3 of 6 people found this review helpful

Easiest Travel Planning, Ever

Reviewed By Trisha - Sun Valley, CA | Traveled to Spain ~ Europe
Joanna is so easy to work with. Knowledgeable and personable. I have relied on Joanna for my company executive's travel needs for 23 years. She is versatile and able to make changes to travel very efficiently and quickly without a fuss. She has arranged car service, flights, trains and hotels all with expediency. Joanna has made hotel recommendations and has never failed to please. I could not do my job without her.
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
3 of 6 people found this review helpful

Best trip of our lives

Reviewed By Rosie - Beverly Hills | Traveled to Florence ~ Italy ~ Europe
For many many years, Joanna has helped my family with travels, hotel bookings, airline bookings. She has always gone above and beyond to accommodate us with every little need.
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
3 of 7 people found this review helpful

Responsive and Helpful

Reviewed By A truly great agent - NY, NY | Traveled to New York (Kennedy) ~ New York ~ USA
My business has used Joanne for corporate travel for ourselves and our clients for 8 years. She is truly outstanding. She is fast and accurate...but we use her because she delivers great service with a wonderful attitude.
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO